Full Time Withdrawal Management Supervisor

About St. Leonard's

St. Leonard’s Community Services Brantford has been an established part of the community for more than 50 years, and is accredited for our excellence in serving children, youth, adults, and families.

Our Values

These aren’t just “lip-service” to us – we work and live by them.  If you do, too, we want to talk to you!

  • Inclusive – we value everyone and their unique perspectives and journeys
  • Compassionate – we care about our clients, our staff, partners, and the communities we serve
  • Collaborative – we work together to support our clients and community
  • Integrity – we hold ourselves accountable and are fair, trustworthy, and dedicated to our mission to empower people to achieve their vision of independence, health, and wellbeing
  • Innovative – we are open to change and continuous improvement
  • Genuine – we are honest, respectful, and authentic with our clients, each other, and our partners
  • Optimistic – we believe that everyone can accomplish their goals
Please see the Duties section for full details.
June 6, 2023
Hours of Work

37.5 hours per week. Sunday through Thursday, rotating a week of days (8 am – 330 pm) and a week of afternoons (1230 pm – 8 pm)


The Withdrawal Management Supervisor provides support to staff and clients within our bed-based Withdrawal Management and Treatment Services program. The program is staffed by an interdisciplinary team that provides supports to people withdrawing from alcohol and/or drugs through counselling, withdrawal symptom monitoring, administering medications, health teaching/education, and skills development to support client recovery. You will ensure the provision of high-quality services through program oversight, staff training and coaching, data analysis, and quality improvement activities. Though primarily assigned responsibilities for Withdrawal Management, the Supervisor works closely with the program’s Manager and fellow Supervisors to ensure all programs and staff within the Withdrawal Management and Treatment Services portfolio are supported. You also collaborate with leaders across the Addiction and Mental Health department as well as external community partners, to ensure continuity of care for clients. You are an important part of a team that ensures client safety and comfort at this early stage of recovery. You make a difference!          

The Withdrawal Management Supervisor:

  • Provides operational and administrative supervision to both medical (RPN) and non-medical staff
  • Coaches staff to ensure the provision of safe and effective care, including medication administration and use of structured withdrawal monitoring scales
  • Ensures the team develops individualized support and transition plans for clients
  • Supports and monitors implementation of protocols to assist withdrawal
  • Liaises with community partners, such as pharmacy, RAAM Clinic, and Hospital, to ensure optimal client care
  • Monitors data quality and medication reconciliation to support program improvement
  • Supports program functioning through provision of direct client care as required (including screening, intake, monitoring medical condition/withdrawal symptoms, administering medications etc.)
  • Monitors and supports effective bed flow to ensure we maximize service
  • Ensures a safe and clean facility
  • Adheres to Standards of Practice of their professional regulatory body (as applicable)

Training:  Initial comprehensive training related to all aspects of the role, as well as access to ongoing professional development.


Candidates registered with a professional regulatory body (i.e., CNO, OCSWSSW, CRPO): $28.25 to $32.05 per hour plus $1 per hour shift premium for weekend work and comprehensive benefits.

Candidates not registered: $25.84 to $29.33 per hour plus $1 per hour shift premium for weekend work and comprehensive benefits.

Starting wage commensurate with experience.


  • Registered candidates must be in good standing with their professional regulatory body (CNO, OCSWSSW, CRPO)
  • College diploma or University degree in a related field, Registered Practical Nurse diploma preferred
  • Minimum 2 years related clinical experience in an addictions or mental health setting (one year of recent and relevant experience in the management of withdrawal from substances is preferred)
  • Skills in leadership and teaching/coaching
  • Formal supervisory experience an asset
  • Proof of valid First Aid/CPR certification
  • Familiarity with MS Office and client/EMR databases
  • Access to reliable transportation
  • Ability to manage frequent exposure to direct and vicarious traumatic stress
  • Proof of full vaccination against COVID-19


Start date: as soon as possible


  • Fitness Benefit for gym memberships, exercise equipment and lessons for various physical activities for all staff and their families
  • Employee Assistance Plan for all staff and their families
  • Full Time staff start at 3 weeks’ vacation
  • Paid Time Off for all staff, including Wellness Hours
  • Fun events for all staff
  • Participation in RSP/TFSA plans for all staff, with Agency pension match for Full Time and eligible Part Time staff
  • Group health, vision, dental and travel insurance plans where premiums are 100% paid by the Agency for Full Time staff
  • Agency committed to ensuring your physical and mental health/safety is paramount

How to Apply

Email: shenry@st-leonards.com

Apply by June 6, 2023

Reference:  WM Supervisor

Our Commitment to Job Seekers

St. Leonard’s Community Services Inc. is committed to implementing the Calls to Action framed by the Truth and Reconciliation Commission.  We acknowledge that we live and work on the Treaty Lands and Territory of the Mississaugas of the Credit and traditional territories of the Erie, Neutral, Huron-Wyandot, the Haudenosaunee, and some of the Ojibwa Nation.  The territory is mutually covered by the Dish with One Spoon Wampum Belt Covenant.  We are grateful to have the opportunity to work in this community, on this territory.  We also acknowledge that the settler population has been able to benefit from this beautiful land.  We are all treaty members and will strive to act in solidarity with Indigenous Peoples and center their voices.

The Agency values the diverse and intersectional identities of its clients and staff.  The Agency regards equity and diversity as an integral part of excellent community service and is committed to accessibility for all staff.  The Agency seeks applicants who embrace our values and beliefs around respect for the dignity and diversity of our clients, staff, and community.  As such, we encourage applications from candidates who have been historically disadvantaged and marginalized, including applicants who identify as First Nations, Métis, and/or Inuit/Inuk, Black, racialized, a person with a disability, women and/or 2SLGBTQ+.

The Agency encourages applications from all qualified individuals.  If you are an applicant with disabilities and require accommodations, please let us know at the time of our contact so that we may arrange for their provision.

Personal information submitted will only be used for the purposes of the competition in accordance with the Freedom of Information and Privacy Act.