Tourism Supervisor

Type
Full-Time
Location
Chiefswood Park
Employer
Six Nations of the Grand River Development Corporation
Wages
$45,000 - $69,596 per annum
Positions
1
Bus Route
No
Posted
Expires
February 16, 2023
Hours of Work
  • Full-Time Permanent
  • 35 hours per week 

Duties

Reporting to the Tourism Manager or their designate the Tourism Supervisor is responsible for assisting in leading the Division in ensuring the growth and sustainability of Six Nations through the Tourism Industry. Central to this, will be acting as the “champion of the visitor experience” and ensuring that the Tourism  is making a substantial contribution to an increasingly positive visitor experience. The Tourism Supervisor is responsible for assisting with the relationships with key government and industry relations partners and focuses on influencing the development and delivery of public policy and planning initiatives that support and drive the Tourism Master Plan for Six Nations of the Grand River Community as well as liaises with strategic partners.  The Manager will work within the policies and procedures established by the Six Nations of the Grand River Development Corporation.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Assists with the hiring, training, and managing of the Divisions Staff ensuring customer service and the tourism experience is positive and staff understand the goals and objectives of the department.
  • Develop funding proposals, implement projects and financial reports as required by funding sources to improve and develop existing and future tourism sites.  Oversee special projects and their timely completion.
  • Assist with the development and monitoring of the budget and work plan.
  • Develop and implement comprehensive marketing plan/strategies aimed at increasing traffic.
  • Serve on various tourism related boards and committees, attend local, provincial, and national meetings when warranted.
  • Ensure the Tourism Centre remains professional, welcoming, and accessible.
  • Pursue and manage partnerships and relationships with Six Nations attractions, community crafters and artisans, local business, and community organizations.
  • Communicate Cultural Standards with all internal, external, provincial, national, and international organizations.
  • Identify, implement. and monitor commercial opportunities and services to raise revenue.
  • Prepare presentations as well as compose and edit first drafts of various correspondence (letters, invoices, reports, memos, etc.).
  • Prepare meeting packages and other information packages - identifies, collects, collates, and forwards materials (may include internal staff as well as other stakeholders).
  • Provide tourism information/materials for website, social media, and visitors.
  • Perform other administrative duties as required.

Qualifications

  •     Research and implement interpretive and educational programming.
  • Research long term strategies to improve the viability and growth of local artisans.
  • Remain informed of industry trends and industry best practices.
  • Successful experience in proposal writing.
  • Proactive with the ability to problem solve and anticipate needs.
  • Reliable and able to work independently.
  • A strong work ethic with a focus on accuracy and attention to detail.
  • The ability to perform well under pressure and to assess and prioritize workload.
  • Ability to handle the public with tact, discretion, and with a pleasing personality.

EDUCATION / EXPERIENCE: 

Minimum Requirements:

  • Degree in Commerce, Arts & Culture Heritage, History, Marketing, or a related field with three years’ direct experience. OR College Diploma in Travel & Tourism, Hospitality, Business Management, or a related field with five years’ direct experience.
  • Knowledge and experience with local/municipal, provincial, and national political/tourism related issues including the way public policies/issues are developed and resolved.
  • Excellent verbal and written communication skills.
  • Knowledge of Microsoft Office and iCloud applications or willing to learn.
  • Experience developing or adapting webpages and social media sites.
  • Experience managing schedules and booking meetings.
  • Must pass a police record check.
  • Willingness to learn, accept change, and adapt to new ideas, business concepts, and cultures.
  • Flexible (extra hours may be required on occasion).

Benefits

BENEFITS TO WORKING AT SNGRDC

  • Extended Health and Dental Benefits
  • Pension
  • Incentive Programs
  • Performance based merit increases
  • Team Member Recognition Program
  • Comprehensive paid time off – vacation, sick, personal time and paid holidays
  • Education Reimbursement
  • Company Mentorship Program
  • Employee and Family Assistance Plan
  • Training Opportunities
  • Corporate Events

How to Apply

At Six Nations of the Grand River, we are committed to diversity and inclusion as we continue and expand our efforts to become a more inclusive, safe and respectful workplace. Human Resources will accommodate any needs under the Ontario Human Rights Code (OHRC) and the Accessibility for Ontarians with Disabilities Act (AODA). Recruitment processes will be modified to remove barriers to accommodate those with disabilities, as may be requested and/or required by law.  If you require accommodation during any phase of the recruitment and selection process, please reach out to Human Resources at hrdept@sndevcorp.ca.

Applicants are encouraged to apply online at https://sngrdc.criterionhcm.com/jobs/200/6/63

If you are unable to apply through the website, resumes can be dropped off at the Administration building between 9:00am and 4:00pm Monday-Friday.

 

If you would like assistance with your job search or in applying to this position, please contact St Leonard's Employment Services at (519) 756-7665 or employerservices@st-leonards.com and let us know how we can help!